Asking for help
Ask your instructor or program director if you need any of the following kinds of support:
- mediation to solve a study-related problem with another party.
- help relating to your studies.
- you have a disability that means you can't use the normal facilities (e.g. specific equipment, resources, programs, learning materials in alternative formats such as large print).
- you need changes in the schedule to suit your specific needs.
Your instructor or program director might also refer you to outside services:
- Specialist study skills programs.
- Language, Literacy and Numeracy (LLN) programs
- External mediation services
- Counselling services
- Information technology (IT) support services.
If you need resource centres, first see these web-centrals of resources and external websites. (Links open new windows.) You should also check your local library and its system of inter-library loans. If you need extra resources, ask your supervisor to refer you to other external learning resource centres. It is almost always a good idea to do an Internet search.
- Language, literacy and numeracy assessment? Most ACAS courses require either fairly minimal literacy skills or postsecondary admission. Numeracy is not normally related to ACAS courses.Many external services charge fees.
- You are responsible to pay for any services that you agree to take.
- You should check that the services you need are appropriate to your level of study. For example, if you are enrolled in a higher level program but find that you lack appropriate literacy skills, you might be asked to transfer to a lower program.