How you will be assessed
The practical assessment will be done in the workplace over a period of time and cover the normal range of workplace situations and settings. You will have your organization’s policy and procedures, OHS industry guides, health care checklists, health management plans, personal healthcare diaries, and the equipment you normally use in the workplace. The assessment will be based on the following:
- Give your assessor a walkaround tour of your workplace, and describe your organization, its goals, and what you do. You assessor may ask any relevant questions in order to understand what you do.
- Supervisor observation of your contribution in team meetings
- Review of your workplan and your workplace documents
- Your supervisor’s reference
- Interview based on the requirements below.
- It may also include interviews with a selection of your clients and colleagues.
Environment
You will be put in two particular older persons’ environments and asked to identify the effects of that environment on their health
Interview/Assignment
- Explain your work role and responsibilities.
- What are the emotional, psychological, spiritual, cultural and sexual needs of clients? Give and examples of each one.
- Explain the concepts of powerlessness and empowerment.
- Give three different examples of cultural and individual differences in expressing sexuality.
- For each of the following terms, define it, explain it in this context, and give at least two examples of its expression.
- ‘sexuality’
- ‘cultural’
- ‘personal identity’
- ‘spirituality’
- What effects does spirituality have on providing care?
- What effects does culture have on providing care?
- What are the signs of possible emotional issues that could affect on general health and wellbeing?
- What are the signs of possible neglect or abuse, including physical, sexual, psychological or financial abuse? According to your organization’s and/or government guidelines, what should you do if you notice any of those signs?
- What kinds of other issues surround sexuality and sexual expression in residential settings?
- What kinds of myths and stereotypes surround sexuality and sexual expression of aged people and people with disabilities?
- What resources and networks do you have near your clients that can support their cultural and spiritual needs?
- Give examples of three different strategies for managing inappropriate sexual behavior.
- How can you identify clients’ preferences and abilities for recreational and leisure activities?
- How can you select suitable recreational and leisure activities for different preferences and abilities?
- What can you do to:
- help people feel included in a community of people?
- meet the emotional needs of people?
- support existing networks?
- develop new networks?
- facilitate choice?
- Explain each of the following requirements for good physical health and how to encourage it among your clients:
- diet
- exercise
- hygiene
- lifestyle
- oral health.
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Detailed requirements
- Follow your organization’s policies and procedures.
- Work within your work role and responsibility.
1. Support the older person to join in a relevant social network and the wider community
- Confirm their social and recreational preferences
- Identify their social network (if possible)
- Wherever possible, encourage them to attend social and recreational activities involving their social network. Facilitate it when you can.
- Inform them about community networks and recreational activities available to them that will help them develop social networks. Encourage and help them to attend.
- In some cases, social and recreational activities need to be modified or adapted to meet specific needs of older people. If so, you must be able to notice the need and report to it to your supervisor or activity leader.
2. Support their health
- Show that you understand the effect the client’s circumstances on their health
- Identify processes, actions and circumstances that support the client’s good health
- Give support in a way that promotes the client’s good health
- Confirm aspects of supporting a client’s health within scope of knowledge, skills and/or job role and seek appropriate support for those outside scope
- Identify variations in a client’s physical condition and report to supervisor
- Recognize indications that client’s experience of pain is affecting their wellbeing and report
3. Support the person’s emotional and psychological wellbeing
- Demonstrate basic understanding of the impact of client’s circumstances may have on emotional and psychological wellbeing
- Identify circumstances and ways to support the client’s self-esteem and confidence
- Give support in a way that promotes their self-esteem and confidence
- Identify aspects of supporting their emotional wellbeing outside scope of your knowledge, skills and/or job role and ask for appropriate support.
- Recognize possible signs of abuse and/or neglect and report them.
- Notice any changes to their emotional wellbeing and report it to your supervisor
- Notice any emotional issues that could affect clients’ general health and wellbeing. (For example, prolonged sadness, distress, anxiety or depression; lack of engagement; or heightened level of emotional expression.)
4. Recognize and accommodate a client’s cultural and spiritual preferences
- Show that you accept the client’s cultural and spiritual preferences
- Ensure work practices accommodate a client’s modesty and privacy according to cultural requirements
- Demonstrate cultural sensitivity in communication practices
- Facilitate the client’s participation in cultural and spiritual practices and celebrations
- Inform the client about relevant cultural and spiritual networks available in the community.
5. Support clients to create an environment suitable to their needs and preferences
- Encourage and help the client to maintain their environment
- Help the client to feel secure and comfortable
- Identify hazards and report them to your supervisor
- Use appropriate aids to support comfort, safety and wellbeing
- If possible, help the client to keep to their established routines, rhythms, and customs
- Tell the client about support services and encourage them to use services
6. Recognize and accommodate the client’s expressions of identity and sexuality
- Show that you understand of the effect of the client’s circumstances on their expression of identity and sexuality
- Recognize the effect of community values and attitudes regarding sexuality, ageing and disability
- Avoid imposing your own values and attitudes regarding sexuality on others
- Support the person to express their sexuality and respect different spiritual expressions of sexuality
- Notice any unmet needs relating to sexuality and identity, acknowledge them, and refer to an appropriate person
7. Fill in reports
- Follow your organization’s reporting requirements
- Keep documentation in a way that is consistent with reporting requirements
- Complete documentation and file it
8. Communicate orally and non-verbally as needed in your job
- Follow instructions and directions
- Ask for clarification and comments from supervisors, clients and colleagues
- Ask questions
- Recognize and interpret non-verbal cues,
- Adapt communication styles to meet specific needs,
- Provide information
- Express encouragement and support and
- Listen actively and empathetically
9. Read and write as needed in your job
- Follow instructions and directions
- Ask for to seek clarification and comments from supervisors, clients and colleagues
- Interpret international safety signs
- Read client service delivery plans
- Make notes in client records and
- Fill in workplace forms
10. Other skills
- Adopt a non-judgmental, accepting attitude when supporting clients to meet their emotional and psychosocial needs
- Solve basic problems
- Liaise and report to appropriate persons/agencies
- Work effectively with clients, social networks, colleagues, supervisors and other services/agencies
- Manage your own work
- Solve any unexpected problems
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