BSBWOR502 Lead and manage team effectiveness els. 2,3,4

2. Develop and facilitate team cohesion.

1. Develop strategies to ensure team members have input into planning, decision making and operational aspects of work team.
2. Develop policies and procedures to ensure team members take responsibility for your work and assist others to perform their required roles and responsibilities.
3. Give feedback to team members to encourage, value and reward individual and team efforts and contributions.
4. Develop processes to ensure that issues, concerns and problems identified by team members are recognized and addressed.

3. Facilitate teamwork.

1. Encourage team members and individuals to participate in and to take responsibility for team activities, including communication processes.
2. Support the team in identifying and resolving work performance problems.
3. Ensure your contribution to team serves as a role model for others and enhances your organization’s image for all stakeholders.

4. Liaise with stakeholders.

1. Establish and maintain open communication processes with all stakeholders.
2. Communicate information from line manager/management to the team.
3. Communicate unresolved issues, concerns and problems raised by team members and follow-up with line manager/management and other relevant stakeholders.
4. Evaluate and take necessary corrective action regarding unresolved issues, concerns and problems raised by internal or external stakeholders.

 

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