Getting help ...

Your responsibilities

Your tutor

Relating to your tutor

How tutors help

Preparing for interviews




 Your responsibilities

Students at this level are expected to be autonomous self-starters who are responsible for their own work. In the end, it is the student who is assessed, not the tutor.

As a student, you are responsible to:

In extreme cases, a student who is too dependent on the supervisor to conduct their own work might be asked to transfer to another program.

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Your tutor

At this level, you should be able to manage you own learning.

The main task of tutor is to maintain the institution’s standards and procedures. This includes ensuring:

Students are usually surprised to learn that providing help is not the primary responsibility of the tutor.

The tutor might choose to refer to other experts to seek advice on a specialized issue, or get a second opinion on methodology or assessment.

Although it rarely occurs, tutors might take action when a student's work is very different from the required standard. For example, they might suggest transfer to either a lower or higher award, or to an additional award.

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Relating to your tutor

The tutor may take on any of the following roles:

Relationships with tutors are usually close and complex. As a colleague he/she might be a friend with whom you interact and discuss your ideas. He/she might encourage you or (if necessary) give you correction. But as an administrator or assessor, he/she might have considerable power over your work.

Accept that the tutor will look at the work from a more neutral viewpoint. You can't easily check your own work; it is hard to see mistakes in something you wrote yourself that you think is very good.

If a tutor gives a negative critique of some of your work, do not take it as a personal attack. Perhaps you need to work on corrections. (Remember that it is the final product that is assessed, not mistakes in the preliminary drafts.) 

More often, a mistake in your work is an opportunity for revision. It might only be that your draft still needs polishing. Perhaps you overlooked something important or included something that should have been omitted.

The tutor-student relationship sometimes sours. This might be through fundamentally different opinions, lack of contact, misunderstandings through emails, or critique of work. As it is not normally permitted to change your tutor, your first course of action should be to repair the relationship. 

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How tutors help

The tutor's role often varies according to the stage of the project:

Almost all students need tutor help at some stage of their projects. Tutor help might involve:

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Preparing for interviews

If you have regular personal or telephone interviews with a tutor, you need to prepare proactively:

Then, during the interview, keep to the allotted time, usually 60 or 90 minutes.

If you use email "interviews", the same kind of guidelines also apply. It will probably pay to write rough drafts of your questions and reflect on them for a few days. You might realize some of the answers yourself, find a better way to ask the question, or find that another underlying question is the real issue. 

In any case, it is better to ask for help than to become increasingly frustrated, and email is a better medium than most to ask for help when you need it.

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