Partnerships
BSBLDR803 Develop and cultivate collaborative partnerships and relationships
This unit is about establishing collaborative partnerships and relationships with business and industry stakeholders. It covers:
- communicating to influence others,
- cultivating new and existing partnerships,
- establishing positive collaborative relationships,
- leading the establishment of a partnership program and
- establishing reporting mechanisms.
How you will be assessed
You will be assessed through:
- Assessor observation on the job
- Supervisor reference (if the assessor is not the supervisor)
- Review of your workplace documents (e.g. procedures)
- Interview/assignment based on the requirements below.
Practical
You will be assessed in the workplace as a safe workplace with access to:
- relevant legislation, regulations, standards and codes
- workplace documents including business strategic plans, policies and procedures
- case studies and, where possible, real situations
- interaction with others
You need to show that you have:
- Demonstrated and set an example of skills and knowledge in:
- fostering partnerships,
- consulting stakeholders and
- using strategic and personally enhancing communication skills
- Developed collaborative approaches to improve individual, team and organisational outcomes
- Initiated and implemented partnerships according to relevant regulatory, employment and organisational requirements.
Interview/assignment questions
- Outline the legislative and regulatory context of the organisation
- Outline the organisation's mission, purpose, values, objectives and strategies
- Explain your orgaization's range of techniques for cultivating collaborative relationships and partnerships
- Describe your organization's data collection methods
- Explain your organization's the external context including social, political, economic and technological developments
- What is emotional intelligence? What is its relationship to individual and team effectiveness
- What are the stages of change?
- What is organisational transformation and the management of the stages of change.
- Explain how to manage the stages of change.
Note: Your assessor may also ask you a variety of
what ifquestions.
Detailed requirements
1. Communicate to influence relevant individuals and stakeholders
- Generate trust, confidence and support from stakeholders by demonstrating a high standard of personal performance and conduct
- Implement communication strategies to represent the organisation positively to media, local community and stakeholders
- Make decisions in consultation with stakeholders and individuals where appropriate
- Use various influencing strategies to increase the commitment of staff and stakeholders to
- achieving the organisational requirements and
- contributing to a desired culture
- Take on selected community and/or professional engagements that project a positive image of the organisation to the broader community and stakeholders
2. Cultivate new and existing partnerships with stakeholders
- Establish outcomes to be achieved from the partnership
- Analyse models for effective consultation and collaboration within partnerships and apply them
- Cultivate collaborative communities and partnerships by applying various communication solutions
- Forge relationships, collaborative communities or partnerships between organisations
3. Establish positive collaborative relationships
- Establish processes that help create and maintain a positive, collaborative culture
- Establish processes to resolve conflict in a fair, equitable and collaborative manner
- Organise and allocate tasks in a cost effective and equitable manner with clear, quantifiable and agreed performance standards
- Encourage staff to do activities that develop their personal competence and performance
- Empower individuals to develop their ways of working within agreed boundaries of competence, cultural, diversity and organisational and legal requirements
- Establish indicators and feedback processes to evaluate the health of the work environment
4. Lead establishment of a partnership program
- Identify and address relevant organisational policies and procedures in partnership plans
- Identify relevant legal requirements and incorporate them into your planning
- Form partnerships using collaborative and consultative processes involving public and/or private sector enterprises
- Plan and allocate resource requirements to accomplish a partnership program
- Establish relevant organisational policies and procedures relating to partnerships
5. Establish reporting mechanisms for partnership program
- Establish reporting systems for reporting results against planned partnership outcomes
- Implement reporting systems to map progress against partnership outcomes