Alison Hi Mrs Forbes, nice to see you again. Salwa, thanks for your help - I'd like to speak with Owen's mum if that's OK with you. Perhaps you could take Owen outside to play with the others?

Salwa: Sure, no problem. Let's go see what everyone's doing, Owen.

Mrs Forbes: What's going on, I want to take Owen home. I haven't seen him for ages!.

Alison: Mrs Forbes, I realise you're upset about this situation. Let's go into the office so we can talk about it, and Owen can play with the other children while we have a chat. Is that OK?.