Behaviour

How a child expresses feelings

Modelling positive relationships

Redirecting behaviour

Caring for babies

Bottle feeding

Changing a nappy

Cleaning and sterilising bottles

Daily cleaning tasks

Helping new children settle in

Preparing for a nappy change

Sleep patterns – babies

Sleep routines – babies

Toilet training

Caring for children

Allowing time for practice

Dressing/undressing

Mealtimes

Nappy change

Packing away/caring for the environment

Sleep/rest time

Toileting

Common self-help milestones

Tips for sleep and rest time

Self image

Communication

Body language

Limits and guidelines

Ways children communicate

Greeting children and families

Modelling appropriate communication

Questioning

Verbal and non–verbal communication

Acknowledging children's feelings

Listening attentively

Communicating with Aboriginal and Torres Strait Islander parents/carers

Development

Allowing time for practice

Dressing/undressing

Mealtimes

Nappy change

Packing away/caring for the environment

Sleep/rest time

Toileting

Common self-help milestones

Creative development

Language development

Modelling positive relationships

Physical development

Sharing and taking turns

Sleep patterns – babies

Sleep routines – babies

Encourage independent problem solving

Fundamental movement skills

Health, hygiene and safety

Coping with stress

Correct manual handling principles

Daily cleaning tasks

Hand washing

Hand washing poster

Manual handling overview

Toilet training

Safety checklist

Learning experiences and play

Environmentally friendly learning experiences

Learning experiences for different development areas

Creative resource materials

Arranging the environment to facilitate learning and pleasure

Indoors and outdoor areas

Creating a positive physical environment

Legal and ethical issues

Child abuse case studies

How do I recognise when a child or young person is at risk?

Tips on dealing with disclosures

Observation methods

Arranging Experiences (PDF 351Kb)

Recording observations

Rules for making observations

What you can learn from observations

Programming

Children’s interests, strengths, needs and skills

Extending the children’s interest in dinosaurs

Objective observation

Planning an OSHC environment

Behavior management plan

Planning enjoyable experiences

Planning experiences for 0 - 2 years age group

Planning experiences for 2 - 3 years age group

Planning experiences for 3 - 5 years age group

Child abuse case studies

It is very sad that children are abused. As a child care worker you're in a position to be able to help some of them by offering support and safety in your child care centre.

Below are a number of the Cybertots staff sharing their experiences about children who have been abused. Click on each of the staff members below to see what they have to say.

Patricia

Patricia.

I remember a few years ago, I was working at a centre in a rural area where many of the young children in the community attended long day care. It was the kind of country town where the families all knew each other – very close-knit. One child, a six-year-old boy named Darren, was always very quiet and shy – particularly around the older boys.

I had known Darren and his family for quite a while – two of his older brothers had attended the centre when they were little. I first met Darren when he was three and his mum returned to full-time work, putting Darren into the centre. I used to wonder why Darren wasn't like the other boys, who were quite boisterous and outgoing, although I remembered that when he was younger he wasn't so quiet and shy.

I later found out that one of Darren's relatives used to look after him quite often, and apparently she used to be quite nasty – calling him names and teasing him constantly. I heard a story that she would lock Darren in the laundry cupboard in total darkness until she was ready to let him out. Once I knew about this situation, I could understand why Darren wasn't as happy and playful as the other children. Apparently the abuse was never reported because it was a member of the family.

Nicole

Nicole.

Before you joined us we had a young girl here at Cybertots – Claire. Ever since she was only 5 months old, Claire had been attending day care centres, as her mother was a single parent who worked full-time. Claire was a lovely little girl, but I used to worry about her well being.

Sometimes Claire would arrive at Cybertots in a terrible mess – quite often she would still be wearing her night nappy, and her clothing would be unclean. Her mum was always in a big rush to get to work, and sometimes she would hardly stop to give Claire a kiss goodbye. At least twice a week, Claire's mum would be 10 – 15 minutes late collecting her, and she was always in a rush to get going, hardly acknowledging her daughter.

As Claire grew older, I realised that her mum's behaviour was not improving. In fact, as Claire became more able to look after herself once she reached 3 years of age it was obvious that the child wasn't being well cared for. I could tell that her hair was hardly ever washed, and her clothes were never clean. When she was five years old, Claire told me that her mum left her alone at home, or left her to play alone in her bedroom while she entertained her friends. It was quite sad, because Claire was such a great little girl with a lot of love to give.

Sara

Sara.

I'll never forget a child that I met at a family day care centre when I first started in the child care industry. Graeme was one of those children that capture your heart the first time you meet them – there was something about him that was different to the other children. He responded really well to the lady who ran the family day care, Christine, but no matter what I tried, he would not let me get close to him in any way – physically or emotionally.

One day I asked Christine about Graeme, and I almost wish that I never did. She told me how Graeme had been sexually abused as a young baby by one of his uncles who used to baby-sit him. It started when Graeme was a baby, and went on for nearly 3 years before anyone found out.

Thankfully, the family pressed charges and the guy ended up in jail, but Graeme is still coming to terms with the years of abuse that he suffered – and this is years later, Graeme is half-way through primary school now. It just goes to show you how awful child abuse can be.

Pierre

Pierre.

I used to work in a crèche that was part of a big shopping centre complex in the suburbs. Children used to come and go all the time, but we had a few regulars. One child that I remember very clearly was Carl, who used to come to crèche about 3 times a week while his mum was shopping.

One day we had been doing some finger painting with the children, and we had got quite messy. Carl had paint all over his t-shirt, and some had soaked through to his skin. I thought I had better get him cleaned up before his mum came back to collect him. As I was helping Carl take off his t-shirt, I noticed a small round red mark on his chest. At that point Carl mentioned "My mum did that."

I had to remember what to do when a child discloses information to you. Even though I was very shocked at what Carl had said, I tried not to show my reaction so that Carl would not feel uncomfortable. I didn't ask him any questions about it. I just said "Thank you for telling me" and that it wasn't his fault.

Later that day I told the crèche supervisor and together we wrote a report stating precisely what happened and what was said. We were careful not to mention anything to Carl's mum when she collected him. I had to ensure that I kept the information confidential. The only people I told about it were my supervisor and another staff member who also worked closely with Carl. My supervisor then took matters further by contacting the child protection agency.

I left the crèche soon after that, but I sometimes think about how Carl might be going these days – he would be nearly 10 years old now.